Shipping and Returns
We dispatch within 1 working day from time of ordering, however if the item you have ordered is not at hand, we will contact you within 1 working day to confirm this and to discuss options. Our stock updates are usually on a fortnightly basis, if you have a special order request, please let us know but expect that sort of lead time.
All of our items sent are tracked and will require signature. We usually dispatch items using Royal Mail or TNT for high value goods.
Typical delivery times:
RM to UK is 1 working day.
RM to EU is 2-4 working days.
TNT UK is 24hrs.
TNT Europe and Worldwide around 2-3 days
Please check your email for tracking number as it will be uploaded on the day of posting.
Our products are tested and we have very low to almost none 'failure out of a box' rate, however if you are unlucky enough to have received an item that is not working, please send it back, upon receipt and inspection we will replace if found to be malfunctioning.
Please note, we are not liable for return costs, nor any costs associated with any labour costs, we will cover return postage costs back to you.
If the item is returned due to bad address or not been called for, re-sending will incur a postage costs, if refund is requested this will be less original postage costs.
Any returns must be made before 30 days from date of receipt.
Please see our Terms and Conditions for more info.
All returns should be accompanied by name and address and sent to address found on 'Contact Us' page.
Got a question? Please phone 0288 555 7458 or WhatsApp 0044 (0) 7862221743 Thanks!