Returns / Refunds

14 Days return policy –  Our returns policy is 14 days (item unopened) but we will accept a return back passed this time. After 2 weeks a handling charge of 20% can be applied  for up to 30 days at our discretion. You can send a faulty item back (With receipt) for up to 1 year. Returns are very easy, all you need to do is return the item with the original packing slip and write “refund” on it. If you don’t have the packing slip, please include your name, address, email address and telephone number to avoid delays. We will refund the agreed amount back to your paying account. Its up to you to pay the return postage to send it back to us. Please write on the packing slip the reason for return and if you want a refund, replacement or different item.

Please return goods to

Crickets Corner
83 Rehaghy Road,
Co. Tyrone
BT69 6HZ

Telephone Numbers are:

0288 555 7111
0288 555 7458


Please contact us via the email message system or phone 0288 555 7111 for the quickest solution to any problem that you might have relating the transaction, the issue will be taken care of quickly, We answer our messages daily so please be patient and wait for us to respond, as sending more messages about the same problem will only take more time to answer.